we will endeavour to deliver your local delivery by 10pm on your chosen day. 

You can leave special delivery instructions for the delivery driver during the checkout process. You can instruct the driver to leave the parcel at a neighbour's address, or at a safe place such as a patio, porch, or garage. You can also arrange delivery to your workplace, or to a neighbour or friend if it's more convenient, at no extra charge. 

Meat and seafood will be bagged and ready to cook or freeze on delivery. All your fresh meat and fish will be vacuum packed and labelled with use-by dates and a suggested frozen shelf life. Packaging or labelling may change depending on preparation or delivery limitations. As soon as the meat or fish has been packaged, we will place it into an insulated envelope and surround it with chilled ice packs to keep it cool and in perfect condition.

We offer the following delivery services: 

• Next Day National Delivery (Weekdays) - £7.95 (Free delivery on orders over £50)
• Next Day National Delivery (Weekends) - £12.95

We provide home delivery to all postcodes in England, Scotland and Wales, except the following; Aberdeen, Northern Highlands, Argyll, Arran, Dundee, Orkney, Shetland, Republic of Ireland, Jersey, Guernsey, Isle of Man, and Scilly Isles.

It is possible to choose a delivery address that is different to the billing address, as an alternative UK postal delivery address can be given during checkout.

Our courier will send you a message in the morning to provide you with an estimated time slot. For standard delivery our courier will deliver between 8am and 8pm.  

Meat and seafood will be bagged and ready to cook or freeze on delivery. All your fresh meat and fish will be vacuum packed and labelled with use-by dates and a suggested frozen shelf life. Packaging or labelling may change depending on preparation or delivery limitations. As soon as the meat or fish has been packaged, we will place it into an insulated envelope and surround it with chilled ice packs to keep it cool and in perfect condition.

During the checkout process you will be able to specify which delivery day you would prefer (Monday to Sunday). Please note that delivery dates may be affected by public and bank holidays. You can always see the next available delivery date on our delivery date calendar in the cart, but if you are in any doubt, please feel free to contact us on our chat service or call us on 01395 232855 and we'll answer any queries you might have.

You can now amend the items in your order within 3 days of your delivery date, just contact our customer service team with your requests. Please note: at peak sales times this service may be suspended.

Yes you can cancel your order provided that you notify us within 48 hours before your delivery date. Notice of such cancellation must be given in writing to Greendale’s Customer service team -contact us. If you decide to cancel, we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply. This includes the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery). We will make the reimbursement no later than 30 days after we receive your notification.

Meat and seafood will be bagged and ready to cook or freeze on delivery. All your fresh meat and fish will be vacuum packed and labelled with use-by dates and a suggested frozen shelf life. Packaging or labelling may change depending on preparation or delivery limitations. As soon as the meat or fish has been packaged, we will place it into an insulated envelope and surround it with chilled ice packs to keep it cool and in perfect condition.