
Festive Turkeys
Quality guaranteed
Christmas Pre-Order FAQs


Quality guaranteed
You can place your order in person at the Farm Shop; over the telephone on 01395232836; or online at www.greendale.com. Order by December 19th for Christmas delivery/collection. Choose your preferred day of delivery when you place your order – we’ll deliver directly to your door using our own friendly local team or our trusted national courier. We can deliver up to and including Christmas Eve for local deliveries. Collect your order from Greendale Farm Shop on a day to suit you – just choose your collection date when placing your order, and we’ll have everything ready. (Terms and conditions apply).
Pre-Order Local Delivery: There is a £4.95 home delivery charge (free weekday delivery when you spend £50 or more). You must live within the EX1 to EX5, & EX8 to EX11 postcode catchment area. You can choose to have your items delivered between the 1st December and the 24th December (exclusions apply). On your chosen day of delivery, you will be sent an email confirming the order has been dispatched.
Pre-Order National Delivery: There is a £7.95 home delivery charge (free weekday delivery when you spend £50 or more). You can choose to have your items delivered between the 1st December and the 23rd December (exclusions apply). Our courier will send you a message on the morning of delivery to provide you with an estimated time slot.
Pre-Order Click & Collect: Collecting from store is FREE. All Christmas collections will be available on your chosen day. You will receive an email when your items are ready for collection. You can choose to collect your items between the 1st December and the 23rd December (exclusions apply).
Pre-Order Local Delivery: On your chosen day of delivery, you will be sent an email confirming the order has been dispatched. Unfortunately we're unable to give delivery time estimations, it can arrive anytime up until 8pm on your chosen delivery day.
Pre-Order National Delivery: Our courier will send you a message on the morning of delivery to provide you with an estimated time slot.
Orders placed for collection will be ready on your selected day. You will be notified by email when your items are ready for collection.
If you have chosen to collect your order between December 19th and December 24th, instead of picking it up from the cashier desk, please come to our designated 'Click & Collect station' at the rear of the store (opposite the Bakery - signage will be provided). You will need to bring your 'Order Ready for Collection' email with you as proof of purchase, along with the payment card you used to place your order.
During the busy festive season, we relocate our collection point to the back of the farm shop. This means that you don't need to join the queue at the till-points, you can head straight to our designated 'Click and Collect station' at the rear of the store (opposite the Bakery) to speak to our team.
You will need to bring your 'Order Ready for Collection' email with you as proof of purchase, along with the payment card you used to place your order.
Greendale Farm Shop, Sidmouth Road, EX5 2JU
Once you have placed your order online you are unable to change any of the items. If you wish to add items we advise that you place a new order.
When ordering for a specific delivery date, please bear in mind that use-by dates vary between products. Many items need to be consumed within 2-3 days of receipt or frozen immediately, so it is important to note the use-by dates and storage instructions for each of your items. Storage guidance is given on our website, and all items in our Farm Shop are labelled with use-by dates – please feel free to call 01395 232 836 if you would like more advice.
You will be charged for your items on the day of purchase.

Our free-range & barn-reared Turkeys are sourced from the Slade family at Rosamondford Farm, a mile away from the Greendale Farm Shop. Their simple, natural lifestyle results in superbly flavoured meat, perfect for a traditional Christmas roast. Every Turkey sold comes with a guarantee of quality.
Bringing a taste of the countryside to Exeter city centre, this family-friendly event takes place on August 15th at the historic Exeter Castle, from 10am until 6pm. We’ll be hosting plenty of foodie experiences, street food, a traditional bar, al fresco cocktails, children’s activities and more.
01395 232836 / info@greendale.com